Refund policy

Wild Pine Collective Refund & Return Policy

We want you to love your Wild Pine purchase. Because we offer both custom-made apparel and products fulfilled by partner brands, return eligibility depends on the type of item purchased.

Custom & Made-to-Order Wild Pine Apparel
Embroidered, printed, personalized, customized, and made-to-order apparel is created specifically for each customer. Because of this, these items are final sale and cannot be returned or exchanged for sizing, color choice, or change of mind.

Please review sizing information carefully before ordering.

If we made an error with your order, or your item arrives damaged or defective, please contact us as soon as possible with your order number and photos of the item. We will work with you to make it right.

Wild Pine Finds
Items from our Wild Pine Finds collections are fulfilled by outside partner brands. Return eligibility may vary depending on the supplier and product.

Returns for eligible Wild Pine Finds items must be requested within 14 days of delivery.

Eligible items must be unused, unworn, unwashed, and returned in their original condition with tags and packaging when applicable.

Please contact Wild Pine Collective before returning any Wild Pine Finds item. Do not mail an item back to the address on the package unless we provide return instructions, as our partner brands may use different return locations.

Original shipping charges are non-refundable unless the item was damaged, defective, or incorrectly fulfilled.

Customers are responsible for return shipping costs unless the return is due to an incorrect, damaged, or defective item.

Items that cannot be returned
Custom or personalized products, made-to-order Wild Pine apparel, worn or washed items, items returned outside the eligible return period, and products marked final sale are not eligible for return.

If an approved refund is issued, it will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.